2277bet Privacy Policy — How We Protect Your Personal Data

1 Information We Collect

2277bet collects personal information in two primary ways: information you provide directly when using our platform, and information collected automatically as you interact with the 2277bet website. The categories of personal data we collect are described in detail below.

1.1 Information You Provide Directly

When you register a 2277bet account, make a deposit or withdrawal, contact our support team, or participate in a promotion, you may provide us with the following categories of personal information:

• Identity data: Full legal name, date of birth, nationality, and gender
• Contact data: Mobile phone number, email address, and residential address (including city, district, and postcode)
• Identity document data: National Identity Card (NID) number, passport number, or driving licence number submitted during KYC verification
• Financial data: bKash account number, Nagad number, Rocket number, Upay number, or bank account details used for deposits and withdrawals
• Account credentials: Username and encrypted password (we never store passwords in plain text)
• Support communications: The content of messages you send to our support team via live chat or email
• Responsible gaming data: Deposit limits, session time limits, cooling-off periods, or self-exclusion requests you submit through your account settings

1.2 Information Collected Automatically

When you access and use the 2277bet platform, our systems automatically collect certain technical and behavioural data. This includes:

• Device and technical data: IP address, device type, operating system, browser type and version, screen resolution, and mobile network information
• Usage data: Pages visited, games played, bets placed, session duration, click patterns, search queries within the platform, and feature usage frequency
• Transaction data: Full history of deposits, withdrawals, bet placements, bonus claims, and promotional participation
• Location data: General geographic location inferred from your IP address (used for compliance purposes — we do not collect precise GPS location)
• Cookie and session data: Session tokens, preference cookies, and analytics identifiers (see Section 4 for full details)

2 How We Use Your Data

2277bet uses the personal data we collect for specific, clearly defined purposes. We do not use your data in ways that are incompatible with the purpose for which it was originally collected. The table below summarises the key purposes for which your personal data is used:

2.1 Marketing Communications

If you have opted in to receive promotional communications from 2277bet, we may use your email address or mobile number to send you information about bonuses, new games, cricket betting promotions, and seasonal offers relevant to players in Bangladesh. You may withdraw your consent and unsubscribe from marketing communications at any time by contacting our support team or updating your account notification preferences.

2.2 Automated Decision-Making

2277bet uses automated systems to detect suspicious account activity, enforce responsible gaming limits, and flag potential fraud or bonus abuse. Where an automated process results in a material decision affecting your account (such as a deposit being flagged or an account being temporarily restricted), you have the right to request a manual review of that decision by a member of our compliance team.

3 Data Sharing & Third Parties

2277bet does not sell, rent, or trade your personal information to third parties for their own marketing or commercial use. However, in order to operate the 2277bet platform effectively and comply with legal obligations, we do share certain personal data with carefully selected third-party service providers and partners in the following circumstances:

3.1 Payment Processing Partners

To process your deposits and withdrawals in BDT, 2277bet shares the necessary financial data with our payment partners — including bKash, Nagad, Rocket, Upay, Dutch-Bangla Bank, City Bank, and BRAC Bank. These partners process your payment data solely for the purpose of completing the specific transaction and are bound by their own data protection obligations under Bangladesh financial regulations.

3.2 Game and Technology Providers

2277bet's platform incorporates games and technology from third-party providers including Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Ezugi, and Spribe. These providers may receive technical session data (such as your player session token and game history) to enable game functionality. They do not receive your full identity or financial data. All game providers engaged by 2277bet are required to maintain appropriate data security standards.

3.3 Identity Verification Services

To fulfil our KYC obligations, 2277bet may use third-party identity verification platforms to validate the authenticity of identity documents submitted by players. Any identity data processed through these services is handled under strict contractual data protection obligations and is used exclusively for the purpose of account verification.

3.4 Legal and Regulatory Disclosure

2277bet may be required to disclose personal data to law enforcement agencies, financial intelligence units, or other regulatory authorities where required by applicable law, court order, or other legal process. In such cases, 2277bet will share only the minimum data necessary to comply with the specific legal requirement.

4 Cookies & Tracking Technologies

2277bet uses cookies — small text files stored on your device — and similar tracking technologies to ensure the platform functions correctly, remembers your preferences, and delivers a consistent, personalised experience. Below is a full breakdown of the cookie categories we use.

4.1 Strictly Necessary Cookies

These cookies are essential for the 2277bet platform to operate. They enable core functions such as maintaining your login session, remembering items in your bet slip, and ensuring secure page transitions. Without these cookies, the platform cannot function. These cookies cannot be disabled.

4.2 Performance and Analytics Cookies

These cookies collect anonymised data about how players interact with the 2277bet platform — which pages are visited most frequently, where users encounter errors, and how long sessions typically last. This information is used solely to improve the platform's performance and user experience. The data collected by analytics cookies does not identify you personally.

4.3 Functional Cookies

Functional cookies allow the 2277bet platform to remember choices you have made — such as your preferred odds display format, language setting, and whether certain notifications have been dismissed. These cookies enhance your experience but are not essential to core platform operation.

4.4 Managing Your Cookie Preferences

You can manage or delete non-essential cookies at any time through your browser's settings. Most modern browsers allow you to block third-party cookies, clear your cookie history, or receive notifications when a cookie is being set. Please note that disabling certain categories of cookies may affect the functionality of parts of the 2277bet platform.

5 Data Retention & Storage

5.1 Retention Periods

2277bet retains your personal data only for as long as is necessary to fulfil the purposes for which it was collected, or as required by applicable legal and regulatory obligations. The general retention periods applied by 2277bet are as follows:

• Account data and KYC documents: Retained for a minimum of five years after account closure, in line with anti-money-laundering record-keeping requirements
• Transaction and betting history: Retained for a minimum of five years from the date of each transaction
• Support communications: Retained for three years from the date of the most recent interaction
• Analytics and usage data: Retained in anonymised or aggregated form for up to two years
• Marketing consent records: Retained for as long as you remain opted in, plus one year after unsubscribing

5.2 Data Storage Security

All personal data collected by 2277bet is stored on secure servers protected by multiple layers of technical and organisational security measures. Access to personal data is strictly limited to authorised 2277bet personnel who require it to perform their specific job functions. All personnel with access to personal data are bound by confidentiality obligations.

5.3 Data Deletion

Upon expiry of the applicable retention period, personal data is securely deleted or anonymised in a manner that prevents reconstruction of the original information. Identity document copies are overwritten using industry-standard secure deletion protocols. Where data has been anonymised rather than deleted, the resulting anonymised dataset cannot be used to re-identify you.

6 Security Measures

2277bet employs a comprehensive set of technical and organisational security measures designed to protect your personal data against unauthorised access, accidental loss, alteration, disclosure, or destruction. Key security measures in place include:

• TLS/SSL encryption: All data transmitted between your device and 2277bet's servers is encrypted using Transport Layer Security (TLS) protocol, ensuring that data in transit cannot be intercepted or read by unauthorised parties
• Encrypted data storage: Sensitive personal data — including identity document copies and financial account details — is stored in encrypted form using AES-256 encryption at rest
• Access controls: Strict role-based access controls limit access to personal data to only those 2277bet employees and contractors who have a legitimate operational need to access it
• Two-factor authentication: 2277bet supports two-factor authentication (2FA) for player accounts, providing an additional layer of protection against unauthorised account access
• Vulnerability monitoring: 2277bet's platform is subject to regular security assessments and vulnerability testing. Known security patches are applied promptly
• Incident response: 2277bet maintains a documented data breach response procedure. In the event of a data breach that poses a risk to your rights and freedoms, affected players will be notified without undue delay

7 Your Privacy Rights

As a 2277bet player, you hold meaningful rights regarding your personal data. 2277bet is committed to honouring these rights promptly and without unnecessary friction. The following rights are available to you:

7.1 Right to Access

You have the right to request a copy of the personal data that 2277bet holds about you. Upon a valid access request, we will provide you with a summary of your data in a clear, readable format within a reasonable timeframe — typically within 30 days of receiving your request.

7.2 Right to Rectification

If any personal data held by 2277bet is inaccurate or incomplete, you have the right to request that it be corrected. You may update many of your account details directly through your 2277bet account settings. For data that cannot be self-updated — such as KYC document records — please contact our support team.

7.3 Right to Erasure

You may request the deletion of your personal data in certain circumstances — for example, if the data is no longer necessary for the purpose for which it was collected, or if you withdraw consent and no other legal basis for processing applies. Please note that 2277bet is required to retain certain data (such as transaction records and KYC documents) for legally mandated periods even after account closure, and erasure requests cannot override these obligations.

7.4 Right to Object to Processing

You have the right to object to 2277bet processing your personal data where that processing is based on legitimate interests — for example, using your usage data for platform analytics. Where you object and no overriding legitimate interest exists, 2277bet will cease that specific processing activity.

7.5 Right to Data Portability

Where personal data is processed by automated means on the basis of your consent or for contract performance, you have the right to receive that data in a structured, commonly used, machine-readable format. You may also request that we transmit the data directly to another controller where technically feasible.

7.6 How to Exercise Your Rights

To exercise any of the rights described above, please contact the 2277bet privacy support team by emailing [email protected]. Please include your registered account username and a clear description of the right you wish to exercise. We may need to verify your identity before processing your request in order to protect your data from unauthorised access by third parties.

8 Policy Updates & Contact

8.1 Updates to This Privacy Policy

2277bet reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data practices, legal obligations, or platform features. When material changes are made, the "Last Updated" date at the top of this page will be revised. For significant changes that affect how we use your personal data in a way that may concern you, we will additionally notify you via your registered email address or through a prominent notice on the 2277bet platform.

We encourage you to review this Privacy Policy periodically to stay informed about how 2277bet protects your personal information. Continued use of the 2277bet platform after any revision to this policy constitutes your acknowledgement of the updated terms.

8.2 Children's Privacy

The 2277bet platform is strictly intended for adults aged 18 and above. We do not knowingly collect personal data from individuals under the age of 18. If we become aware that personal data has been collected from a minor, we will take immediate steps to delete that data and close the associated account. If you believe that a minor has registered an account with 2277bet, please contact us immediately at [email protected].

8.3 Contact the 2277bet Privacy Team

If you have any questions, concerns, or requests relating to this Privacy Policy or the way 2277bet handles your personal data, our privacy support team is available to assist you 24 hours a day, 7 days a week. Please use the contact details below:

• Email: [email protected]
• Response time: Acknowledgement within 72 hours; full response within 30 days
• Languages: English (primary support language)
• Availability: 24/7, including Bangladesh public holidays